Privacy Policy
Last Updated: March 13, 2026
1. Information We Collect
We collect the following information when you create an account:
- Email address
- Organization name
- Payment method information (via Stripe)
- API usage data
2. How We Use Your Information
We use your information for the following purposes:
- Account provisioning and authentication
- Billing and payment processing
- API access and usage tracking
- Customer support
- Service improvements
3. Payment Processing
Payment information is processed securely by Stripe. We do not store full credit card numbers on our servers. Stripe's privacy policy applies to payment data processing.
4. Data Residency
Your data is stored in Canada. Our primary database is located in the ca-central-1 region.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments.
6. Your Rights
You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.
7. Contact
For privacy-related inquiries, contact support@forgelumen.ai.